Phase One Launch Campaign

Help Shouldn’t Be Hard to Find.

Help Us Put Wellness Navigators in the Community.

Sometimes the resource exists, but the path to it doesn’t feel clear. People are asked to understand eligibility rules, gather documents, make calls, and keep track of follow-up — often while managing a health concern, a new baby, a job, or a crisis.

We are raising $50,000 to launch Phase One of the Wellness Navigation Program. That funding builds secure systems, completes navigator training, and fairly compensates Wellness Navigators for skilled community work — so the service can be offered completely free to residents.

$0 raised toward our $50,000 Phase One goal

Currently in Stage 1: Build the Foundation.

Sometimes the Resource Exists. The Path to It Doesn’t Feel Clear.

  • Multiple agencies
  • Different eligibility rules
  • Complicated applications
  • Documentation
  • Phone calls
  • Appointments
  • Referrals
  • Transportation barriers
  • Follow-up
  • Different organizations handling the same problem

“I don’t know where to start.” → “I know what to do next.”

What Is Wellness Navigation?

One Person to Help Make the Next Step Clearer.

A Wellness Navigator is a trained community member who sits down with you, listens to what you need, and helps figure out the next step. They are not a doctor, a therapist, or a caseworker deciding whether you qualify for something. They are a person who knows the local landscape and stays with you until the connection is made.

  1. 1You
  2. 2Wellness Navigator
  3. 3Right Resource
  4. 4Follow-Up

What navigation includes

  • Resource identification
  • Public-benefit navigation
  • Documentation organization
  • Application assistance
  • Appointment preparation
  • Referrals
  • Warm handoffs
  • Follow-up

What Can Navigation Help Connect People To?

These are examples, not an exhaustive list.

Public Benefits & Essential Needs

Oral Health

Maternal & Family Wellness

Mental Health & Wellness

Transportation

Older Adults & Caregivers

Youth & Young Adults

Financial & Community Resources

Navigation Is About More Than Knowing a Phone Number.

Community-based navigators bring lived experience, cultural understanding, and relationships that a directory cannot replace. They understand what it feels like to be turned away, to be asked for a document you don’t have, or to explain your situation for the fifth time. Trauma-informed training helps them meet people with patience and respect rather than pressure.

Community knowledge is valuable.

This work deserves to be compensated.

Donor support pays navigators fairly for skilled work, rather than relying on unpaid community labor.

Phase One Pilot

Wellness Navigators
2Wellness Navigators
Unique Community Members (up to)
40Unique Community Members (up to)
Initial Planning Capacity per Navigator
20Initial Planning Capacity per Navigator
Year of Learning, Measuring & Improving
1Year of Learning, Measuring & Improving

This is intentionally a conservative pilot assumption, not a permanent caseload standard. Phase One will measure real workload, needs, and outcomes before setting future capacity.

  • We start.
  • We measure.
  • We learn.
  • We improve.
  • Then we grow.

The Roadmap

The $50,000 Roadmap

Stage One

$0 – $10,000

Build the Foundation

Build the program responsibly before asking the community to trust it.

  • Privacy and confidentiality procedures
  • Minimum-necessary information standards
  • Secure referral practices
  • Consent procedures
  • Secure technology
  • Program policies
  • Insurance and risk management
  • Navigator safety
  • Legal and compliance review
  • Initial training
  • Resource and referral infrastructure
Help Build the Foundation

Stage Two

$10,001 – $20,000

Get Ready to Serve

Trained people. Tested systems. Trusted connections.

  • Completion of navigator training
  • Trauma-informed and culturally responsive engagement
  • Motivational interviewing
  • Ethics and boundaries
  • Mental-health awareness
  • Crisis-response preparation
  • Field safety
  • Resource development
  • Referral protocols
  • Technology and field equipment
  • Outreach materials
  • Testing intake, documentation, and follow-up
Help Us Get Ready to Serve

Stage Three

$20,001 – $50,000

Put Navigators in the Community

People helping people.

  • Navigator compensation
  • Ongoing technology
  • Secure communications
  • Community-based navigation
  • Follow-up
  • Resource maintenance
  • Program operations
  • Data collection and evaluation
  • Continued training
Put a Navigator in the Community

These stages describe how funds may generally be used and do not legally restrict individual donations to a specific expense.

Trust Requires Preparation.

Before we sit down with anyone, the safeguards have to exist. Privacy procedures, consent practices, secure technology, and clear boundaries protect the people we serve and the navigators doing the work. That is why Stage One gifts matter even though no one is being served yet — they make it possible to serve people safely and responsibly when the program opens.

Starting Small Is Part of the Strategy.

Serving up to 40 people well is better than serving many people poorly. A conservative starting capacity gives navigators time to follow up, and gives us honest information about what this work actually requires before we grow.

What Phase One will evaluate

  • Types of assistance requested
  • Contacts required per person
  • Navigator time per case
  • Referral completion
  • Barriers encountered
  • Participant experience
  • Successful connections
  • Cases involving multiple organizations
  • Appropriate ongoing capacity

How We Grow

  1. Phase One

    2 Navigators, up to 40 people

  2. Add Capacity

    Train and add navigators

  3. Serve More People

    Increase based on actual data

Each additional navigator may add roughly 20 participant spaces annually. This is an initial planning assumption that will be adjusted based on real Phase One results.

Powered by Community

Strong Communities Already Have Resources. We Help Strengthen the Connections Between Them.

Help Keep a Navigator Within Reach.

Launching the program is the beginning. Monthly gifts create the steady, predictable funding that keeps navigators in the community after Phase One — so the person who calls next month still has somewhere to turn.

Become a Monthly Supporter

Help Build the Network With Us.

Organizations and businesses can strengthen Wellness Navigation in many ways:

  • Sponsorship
  • Training
  • Professional expertise
  • In-kind services
  • Technology
  • Community space
  • Resource sharing
  • Referral partnerships
Explore Partnership

A Question Should Have Somewhere to Go.

A person looking for help shouldn’t have to understand an entire system before they can access it. Together, we can build a more human path between people, resources, and community.

  • $10,000Build
  • $20,000Prepare
  • $50,000Serve

Help Shouldn’t Be Hard to Find.

Not ready to give? Take our Community Connection Survey or join the Wellness Navigation Interest List.

Donate